1.
How long will it take to
receive my order?
We usually ship all orders
within 24 hours of receiving your payment. Orders placed over the
weekend will be shipped on the following Monday. Most orders take
3-7 business days for delivery. You will receive an automatic
e-mail confirmation from us once your order has been shipped.
(See
Shipping)
2. What shipping method
do you use?
We utilize United Parcel Service.
(UPS) (See
Shipping)
3.
Do you ship internationally?
Yes.
Orders being sent internationally are mailed through the United Parcel Service - Air Parcel Post. Delivery time is 5-10
days. Additional shipping cost may apply depending on size of
order. Also, we are not responsible for seizure by customs or any
other related entity. Please note that we have never experienced a
single incident of seizure of our shipments by customs or any
other related entity.
(See Shipping)
4.
Is my order SECURE?
YES.
All orders and payment information sent through
celticfirestone.com is encrypted using RC4 1024-bit
encryption with SSL Version 3. We guarantee that the orders and
payment information generated through our site will remain totally
secure. Shop with confidence.
5.
Can I phone in my order ?
YES.
You can reach us by calling our customer support number,
405-286-2801.
6.
Can you email me a picture of a specific part of an item I want to
see?
No. We have sample pictures online and
having too many pictures causes the web pages to load slowly.
Please read our descriptions of our products.
7.Return
And Exchange Policies
We
will be happy to accept returns or exchanges under the following
conditions see return policies at (shipping
& returns).
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